Recovery Supporter Role

If you would like to download an application form click here.

What is the Recovery Supporter Role?

Recovery Supporters can come from a variety of backgrounds; they may be service users who are now on the journey of recovery, carers, friends or family of someone who has experienced life difficulties or anyone that wishes to give their time to support recovery. Their role is to inspire and support service users to move towards recovery, away from substance misuse and related harm. The emphasis of a Recovery Supporter is on someone with general life experiences, rather than professional knowledge of drugs and alcohol, and using that experience to support, mentor and encourage others through treatment and towards recovery.

As a Recovery Supporter, you will be part of the recovery service and focus directly on the needs of service users. Inclusion Recovery Hampshire believes that the greatest asset of Recovery Supporters is that all lived experiences are valid and valued.

We value your commitment of time and effort and one of our main priorities is to ensure Recovery Supporters are given effective support themselves. Ongoing support will be offered from the Volunteer Coordinators, supervisors within the hubs, allocated mentors and through group supervision. Recovery Supporters will be offered training relevant to their particular roles and will be supported through an individualised personal development plan to progress through our volunteering model if desired.

Main Tasks

Below is a list of tasks that Recovery Supporters may engage in. All duties will be undertaken under the supervision of staff.

  • To share and reflect on learning experiences and journeys in order to promote recovery
  • To provide support to our service users
  • To facilitate opportunities to establish social networks
  • To provide regular and practical support to service users with daily living
  • To help service users gain access to resources, through signposting, including benefits and welfare rights
  • To be involved in promoting the service

Main Responsibilities

  • To actively work as part of a team in order to create working conditions conducive to providing better and fairer services to service users, their families and the wider community
  • To value, promote and manage diversity and to actively encourage equality of opportunities in all areas
  • To maintain confidentially in line with Trust policies
  • To maintain professional boundaries
  • To meet regularly with their Volunteer Coordinator, Volunteer Supervisor and appropriate staff members
  • To actively engage with colleagues and other professionals to ensure the needs of the client groups are met
  • To ensure a safe environment for service users, colleagues and visitors in accordance with the Trust Health and Safety Policies
  • To adhere to Trust policies, procedures, protocols, boundaries and guidelines at all times

Core Principles

The Volunteer scheme is underpinned by our core principles:

  • Participation grows recovery
  • All lived experience is valid and valued
  • You do not have to be fully recovered or have had a drug or alcohol problem to help
  • Giving, Learning, Connecting is good for you (with safeguards)
  • Recovery supporters, recovery mentors and volunteers complement paid staff they do not replace them
  • No-one should be out of pocket or burned out from working for us
  • Match skills and abilities to roles
  • Match training and support to levels of responsibility
  • Everyone is not suited to all types of work
  • We want a transparent system that everyone understands
  • Confidentiality and the perception of confidentiality needs to be maintained
  • Too much responsibility too early can be hazardous for all concerned
  • Boundaries need to be practised (with support) to be learned
  • Time limits are a guide – individualised progress
  • Learn and develop at your own pace with guidance
  • If someone relapses we will continue to support their development